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Advanced Skills In Clinician-Patient Communication – Center for Personalized Education for Physicians (CPEP)

August 11, 2016 - August 13, 2016


Clinician-patient communication is key to the perceived value and actual effectiveness of a patient visit.  In the rush of production-oriented healthcare, the quality of the communication between the patient and clinician does not always get the attention needed for the best patient outcomes. Patients and family members occasionally have to be told difficult news and process complicated information about treatment. These encounters can be challenging. Clinician satisfaction and morale can also suffer when patient communication is not optimal. But it is possible to learn how to improve both the effectiveness of clinical communication and the satisfaction for patients and clinicians.

Advanced Skills in Clinician-Patient Communication is designed to help clinicians refine and enhance their patient communication skills.  The intensive two-day program provides education and opportunities to practice new skills with simulated patients.  The small group format facilitates personalized learning and individual coaching opportunities.

The course will include:

  • Communication to enhance health outcomes
  • “Difficult” clinician-patient relations
  • Communication and computers in the exam room
  • HCAHPS Scores and application of communication skills

The course is based on content from the Institute for Healthcare Communication (IHC) and is taught by faculty with extensive experience. The curriculum is evidence-based and provides training in both basic and advanced skills, such as structuring the encounter, difficult clinician-patient relationships, giving disappointing news and negotiating treatment decisions  Each participant will identify and work on individual goals.

Target Audience

This course is suitable for physicians, physician assistants, advanced practice nurses and other professionals who could benefit from learning how to enhance skills in clinician-patient communication.


CPEP Corporate Offices
720 S. Colorado Blvd. Suite 1100-N
Denver, CO 80246 United States
+ Google Map
+1 (303) 577-3232

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